Frequently Asked Question

Fatal error: Uncaught InconsistentModelException: Unable to prepare query: SELECT A1.`id`, A1.`object_id`, A1.`type`, A1.`file_id`, A1.`name`, A1.`inline`, A1.`lang`, A2.`id`, A2.`ft`, A2.`bk`, A2.`type`, A2.`size`, A2.`key`, A2.`signature`, A2.`name`, A2.`attrs`, A2.`created` FROM `ost_attachment` A1 JOIN `ost_file` A2 ON (A1.`file_id` = A2.`id`) WHERE A1.`file_id` = 51 in /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php:3483 Stack trace: #0 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(3538): MySqlExecutor->execute() #1 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(2010): MySqlExecutor->getRow() #2 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(2054): ModelInstanceManager->{closure}() #3 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(2033): CallbackSimpleIterator->next() #4 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(2042): CallbackSimpleIterator->rewind() #5 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(1713): CallbackSimpleIterator->valid() #6 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(1723): CachedResultSet->fillTo() #7 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(1739): CachedResultSet->asArray() #8 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(2175): CachedResultSet->getIterator() #9 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(1825): InstrumentedList->getIterator() #10 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php(1810): ModelResultSet->findAll() #11 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.file.php(197): ModelResultSet->findFirst() #12 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.format.php(581): AttachmentFile->getDownloadUrl() #13 [internal function]: Format::{closure}() #14 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.format.php(582): preg_replace_callback() #15 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.faq.php(199): Format::viewableImages() #16 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/client/faq.inc.php(26): FAQ->getLocalAnswerWithImages() #17 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/kb/faq.php(34): require_once('...') #18 {main} thrown in /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.5-1/include/class.orm.php on line 3483