Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system.

Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

For your reference we provide complete archives and history of all your support requests.

A valid email address is required to submit a ticket.
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

Fatal error: Uncaught InconsistentModelException: Unable to prepare query: SELECT A1.`id`, A1.`isactive`, A1.`type`, A1.`name`, A1.`body`, A1.`notes`, A1.`created`, A1.`updated` FROM `ost_content` A1 WHERE A1.`isactive` = 1 AND A1.`type` = 'other' ORDER BY A1.`name` ASC in /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/include/class.orm.php:3483 Stack trace: #0 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/include/class.orm.php(3529): MySqlExecutor->execute() #1 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/include/class.orm.php(2010): MySqlExecutor->getArray() #2 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/include/class.orm.php(2054): ModelInstanceManager->{closure}() #3 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/include/class.orm.php(2033): CallbackSimpleIterator->next() #4 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/include/class.orm.php(2042): CallbackSimpleIterator->rewind() #5 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/include/class.orm.php(1713): CallbackSimpleIterator->valid() #6 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/include/class.orm.php(1723): CachedResultSet->fillTo() #7 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/include/class.orm.php(1337): CachedResultSet->asArray() #8 /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/index.php(141): QuerySet->all() #9 {main} thrown in /var/www/vhosts/osticketawesome.com/a8.osticketawesome.com/1.16.4-1/include/class.orm.php on line 3483